Hi,
We are great need of any assistance in troubleshooting a BSOD on a newly built server with dialogic PCI cards
System specs:
Server H/W:
Xeon H3-Skt Serverboard ATX, Intel C222,
Intel Xeon E3-1231v3, 3.4/3.8 GHz QuadCore HT, 8MB
8GB Ram (2x4GB DDR3L ECC 1600 MHz 1.35V UDIMM)
Dialogic cards (Pretested for several years)
1x D/600JCT-2E1
1x DI/SI32-2
Software:
OS: Windows 2008 server R2 x64 (fully updated as of 2015-02-06)
Dialogic System Release 6.0 Update 271
The BSOD has occured very random , between 5-7 days and even efter as long as two weeks running the system realease drivers only, i.e we dont even run the telecom software - just the cards started in the DCM
We have 3 other setups currently running on the same software setup as above (2x Dell Servers, 1 noname system) without any problems - same OS, Same SR 6.0 Same Update 271
The BSOD details are as follows:
4 BSODS, all pointing to dialogic "dlgcmcd.sys" as the culprit (note, same dlgcmcd.sys is used on 3 other fully functioning server setups.)
Here is the minidump information:
1)
010715-9906-01.dmp 2015-01-07 15:39:09 DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1 fffff880`0b808104 00000000`00000002 00000000`00000000 fffff880`02f8a261
dlgcmcd.sys dlgcmcd.sys+19261 x64 ntoskrnl.exe+75bc0
C:\Windows\Minidump\010715-9906-01.dmp 8 15 7601 271 448 2015-01-07 15:41:20
2)
011415-10296-01.dmp 2015-01-14 08:29:58 DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1 fffff880`0b808104 00000000`00000002 00000000`00000000 fffff880`02cc6261 dlgcmcd.sys dlgcmcd.sys+19261
x64 ntoskrnl.exe+75bc0
C:\Windows\Minidump\011415-10296-01.dmp 8 15 7601 271 448
2015-01-14 08:32:07
3)
011715-9703-01.dmp 2015-01-17 09:23:50 DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1 fffff880`0b208104 00000000`00000002 00000000`00000000 fffff880`02ee5261 dlgcmcd.sys dlgcmcd.sys+19261 x64 ntoskrnl.exe+76e80
C:\Windows\Minidump\011715-9703-01.dmp 8 15 7601 271 448
2015-01-17 09:25:57
4)
020515-9921-01.dmp 2015-02-05 19:23:34 DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1 fffff880`0b808104 00000000`00000002 00000000`00000000 fffff880`02ebe261 dlgcmcd.sys dlgcmcd.sys+19261 x64 ntoskrnl.exe+76e80
C:\Windows\Minidump\020515-9921-01.dmp 8 15 7601 271 448
2015-02-05 19:25:44
It seems that its always the same driver, same address range etc for each occurance.
Any help is much appreiciated