Hi,
I have installed HMP Windows SU 395 in windows 2019 server. I am looking for how can I record the conversation between two calls. i.e. one inbound and one outbound call.
1. As of now I have an application which will record the inbound call which is fine where I am routing IPT & VOX channels and latter recording the call using dx_reciottdata.
2. But now in the same application I have to make outbound call specified by the caller (DTMF input).
I have couple of following questions.
1. for this outbound call, still do I need to route IPT & VOX channels for inbound call?
2. How do I connect inbound and outbound calls?
3. once connected, to record the conversation (may be called transaction) what channels need to be routed using nr_scroute. I think I need to use dx_mreciottdata().
4. Am I correct to think I need to have following resources
to record -> 1 VOX channel,
inobund call -> 1 VOX (play prompts), 1 IPT,
outbound call -> 1 VOX (again for prompts as I need to inform the user the call being recorded), 1 IPT
If I am missing something other than above, please guide me.
Thanks,